AUGUSTA CHINENYE UCHE
Results-Driven Administrative Professional | Customer Relations & Operations Specialist
Ikorodu, NG.About
Motivated and adaptable graduate with a Bachelor of Science Education in Chemistry, bringing a robust foundation in administrative coordination, customer relationship management, and operational support. Proven ability to streamline processes, manage critical documentation, and enhance client satisfaction across diverse environments. Eager to leverage strong organizational, communication, and problem-solving skills to drive efficiency and contribute to organizational growth in a dynamic business setting.
Work
Mary Mother of God Secondary School
|Academic Support Associate
Okpeke, Edo State, Nigeria
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Summary
Managed daily administrative and operational activities, ensuring efficient workflow and effective time management for academic programs.
Highlights
Streamlined daily administrative activities, enhancing operational efficiency and optimizing time management for academic support functions.
Managed and maintained comprehensive records, reports, and documentation, ensuring 100% data accuracy and efficient retrieval.
Coordinated complex schedules, managed learning material distribution, and executed administrative tasks, consistently meeting all deadlines.
Collaborated effectively with cross-functional teams to successfully support and implement various school programs and activities.
Provided critical administrative and team-based operational support, enhancing coordination and optimizing workflow efficiency for seamless task execution.
Unlimited Group of Companies
|Financial Sales Representative
Yenagoa, Bayelsa State, Nigeria
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Summary
Assisted clients with financial product information and onboarding, cultivating strong relationships and supporting sales efforts.
Highlights
Guided customers through financial product information and onboarding processes, ensuring clear understanding and smooth transitions.
Cultivated and maintained positive client relationships through proactive communication and diligent follow-up, enhancing client satisfaction.
Contributed to sales activities and customer acquisition initiatives, supporting team targets and expanding client base.
Ensured the accuracy and integrity of customer records and sales reports, supporting data-driven decision-making.
Labuna Vida Limited
|Secretary
Yenagoa, Bayelsa State, Nigeria
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Summary
Managed critical office schedules, correspondence, and documentation while supporting daily administrative operations.
Highlights
Efficiently managed complex office schedules, prioritized correspondence, and organized critical documentation, ensuring seamless operations.
Provided comprehensive administrative support for daily operations, enhancing workflow coordination and overall office productivity.
Addressed customer inquiries promptly and professionally, maintaining high standards of communication and client satisfaction.
Assisted in data organization and meticulous record management, contributing to improved information accessibility and accuracy.
Eubic Music Studio
|Secretary
Lagos State, Lagos State, Nigeria
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Summary
Coordinated appointments, managed office files, and provided essential front-desk and customer service support.
Highlights
Expertly coordinated appointments, managed schedules, and streamlined client communications, optimizing operational flow.
Organized and maintained critical office files, enhancing record retrieval efficiency, and supported dynamic front-desk operations.
Provided proactive customer service and comprehensive administrative support, ensuring positive client experiences and efficient office functioning.
Education
Federal University Otuoke
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Bachelor of Science Education (B.Sc. Ed.)
Chemistry
Languages
English
Certificates
Certificate of Registration
Issued By
Teachers Registration Council of Nigeria (TRCN)
Skills
Administrative & Office Support
Administrative & Office Support.
Business Communication
Business Communication.
Team Collaboration
Team Collaboration.
Data Entry & Record Keeping
Data Entry & Record Keeping.
Organizational & Problem-Solving Skills
Organizational & Problem-Solving Skills.
Customer Relationship Management
Customer Relationship Management.
Sales & Negotiation
Sales & Negotiation.
Time Management & Multitasking
Time Management & Multitasking.
Microsoft Office Suite
Microsoft Office Suite.
Adaptability & Fast Learning
Adaptability & Fast Learning.